The investigation finding I got wrong
A detailed, consistent account felt like enough. One question from my manager changed the finding, and two months later it mattered.
Verified HR business partner
2 min read
Practical people operations
Practical people operations covers the everyday systems of HR — onboarding, requests, meetings, surveys and handoffs. These stories focus on small, specific changes and on what happened after them, including the parts that did not work.
6 stories in this collection
We cut our onboarding checklist from 41 items to 12
New hires kept asking the same five questions. The checklist was answering everything except those.
Priya Raman
2 min read
We tested AI drafts for policy FAQs. Editing time told us more than output.
A six-week trial with non-sensitive inputs, a stopwatch, and one skeptical colleague.
Daniel Brooks
2 min read
What changed when I became the only HR person
In a big team I had a lane. At a 60-person startup, I had to decide what the lane was — and say it out loud.
Sofía Marín
2 min read
We stopped the monthly HR update meeting. Here’s what replaced it.
Forty supervisors, one hour, and very little that reached the production floor.
Kenji Watanabe
2 min read
The engagement survey we stopped sending — and the three questions we kept
Response rates were not falling because people were busy. They were falling because nothing visibly happened.
Tomasz Nowak
2 min read